EHosting Company provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients of EHosting Company are subject to the following terms of service:
We will setup your account after we have received full payment Please note that the DNS (nameservers)can take up to 48 hours to update with your new hosting plan after you have set them up. But, approximately, will be updated within minutes
You agree to use all EHosting Company services and facilities at your own risk. EHosting Company specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall EHosting Company be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold EHosting Company harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against EHosting Company, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless EHosting Company against liabilities arising out of Any injury to person or property caused by any products sold or otherwise distributed in connection with EHosting Company's server.
EHosting Company reserves the right to intervene with any of the sites hosted on its servers in the interest of its customers. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party Copyright infringement any defective products sold to customer from EHosting Company's server. EHosting Company shall be the sole judge of what violates this Policy.
Billing: At this time we bill monthly, quarterly, semi-annually and annually, depending upon the plan.
We accept Visa, Master Card, American Express, Discover Card and paypal. For webhosting plans we will not setup your account without any pay. Clients are encouraged to pay by paypal as it is the easiest way to handle payment at this time. Their are no contract periods but for each successive period, your contract is automatically renewed unless we are notified otherwise.
Late Payments: All accounts are billed according to the dates they were first activated on. If you will not pay for service renew in 2 days after deactivation, your account will be suspended. If you will not pay for service renew in 30 days after deactivation, your account will be terminated. You will receive an email reminder 5 days till deactivation.
Acceptable Use Policy: All services provided by EHosting Company may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless EHosting Company and its employees from any claims resulting from the use of the service which damages the subscriber or any other party. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. Pornography is prohibited on all EHosting Company servers. This includes sites that include sexually explicit or hardcore images and/or advertising.
Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company.
Subscriber further acknowledges that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.
Illegality In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material. Undesirable Content Certain types of content are not allowed on our network. We do not host adult content of any description. Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software, audio and video downloads may only be hosted if you are the writer and copyright owner of the resources or you have a right to distribute the materials. Accounts suspended due to content or AUP violation are not refunded under any circumstances.
Banned Scripts: The following scripts are banned from use on our servers and may not be uploaded or run. Reasons for banning them include adverse effects on server load, invitations to hackers/spammers/criminal activity, etc.
IRC egg drops Proxy servers Mail bombers/Spam Scripts Anonymous mailers IP spoofers Port scanners Hivemail Telnet or SSH Access Scripts nph-proxy (and other scripts what operates like proxy) UBB (Ultimate Bulletin Board, all versions) lstmrge.cgi phpShell FormMail.cgi, FormMail.pl from Matt's Script Archive are not allowed. IP Scanners eMail Services File Dump/Mirror Scripts (similar to rapidshare) Online Backup/File Storage/PC backup Commercial Audio Streaming (more than one or two streams Commercial Video Streaming is permitted such as ffmpeg no live feeds LifeTime account Child pornography Free Accounts. (In forums/websites etc..etc.) Bruteforce Programs/Scripts/Applications AutoSurf/PTC/PTS/PPC sites Pirated Software/Warez IRC Scripts/Bots Auto Updating News Sites
Unlimited disk space and bandwidth that comes with shared hosting plans, it's important to note that the account disk space is to be utilized by website related files, and not as a file archive. Our VPS and dedicated plans come with a fixed set of disk space that you can use to store whatever you'd like within the laws of the US. Copyrighted Content: music, movies, games etc..etc that you do not own the rights to You MUST NOT use our RESELLER HOSTING ACCOUNTS to offer any of the following kinds of FREE services but are not limited to; Free Web hosting services, Free e-mail services, Free blogging services, Free home pages, Free image hosting, Free trial accounts. Sites promoting illegal activities
Adult related website:NOTE:Adult related website are permitted, but absolutely must NOT violate ANY Europe and USA laws.
Server Limits: 25% cpu and or memory for 3 minutes. Combined 10% CPU & RAM over 24 hours. 400 email limit per domain per day. 50 concurrent database connections at one time. Apache threads to be open no longer then 999 seconds. Max php session time of 300 seconds or less. Limits are subject to change at any time. Any such cases will be found the account will be terminated with or without any notice and no refund issued. Account is to be used for hosting only. Unlimited cPanel Accounts if you have over 10 accounts we may add a $0.25 fee for each account
LIMITATION OF LIABILITY: EHosting Company shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from EHosting Company servers going off-line or being unavailable for any reason whatsoever. Furthermore, EHosting Company shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of EHosting Company servers. All damages shall be limited to the immediate termination of service.
PUBLIC FEEDBACK: We have a zero tolerance policy for posting negative feedback on any public locations about our company and/or our employees before submitting a ticket to our "Suggestions & Complaints" Department to discuss your issue, this will result in immediate account termination without any refund.Although it is your right to post feedback without discussing your issue with us first, it is undoubtedly unfair and unprofessional not to, which is not the type of client that we want to deal with. We have the utmost respect for all of our clients, and are more than fair with all of our clients. We will do anything and everything possible to keep all of our clients satisfied. But in the unlikely event you are not satisfied, all that we ask is to discuss your issue with our Complaints Department first. For example, if you are the type of person to run to the forums at the first chance you get to complain, please DO NOT SIGNUP with EHosting Company in the first place.
REFUND POLICY: EHosting Company has a NO REFUND policy. All sales are final. There are no refunds. Service fees are non-refundable. For cancelled memberships which are being paid for on a monthly basis, billing will stop at the time of cancellation. By making a purchase on EHosting Company, you acknowledge that you have read and agree to the EHosting Company No Refund Policy
SERVICE CANCELLATION: Service cancellation requests for the following month must be submitted prior to your following month invoice generating, which typically occurs 14 days prior to your anniversary date. By canceling in advance you avoid being responsible for the next month of service. Cancellations that are submitted after our 14 day notice requirement, will still be subject to any fees for the next billing cycle where notification was not given, your service will terminate after the end of your next billing cycle.
DISCLAIMER: EHosting Company cannot be held liable for system downtime, crashes, or data loss. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Certain services provided by EHosting Company are resold. Thus, certain equipment, routing, software, and programming used by EHosting Company are not directly owned or written by EHosting Company. Moreover, EHosting Company holds no responsibility for the use of our clients accounts. If any terms or conditions are failed to be followed, the account in question will be automatically deactivated. We reserve the right to remove any account without advanced notice for any reason without restitution as EHosting Company sees fit. FURTHERMORE, EHosting Company retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification. You are responsible for backing up your site. We are not responsible for lost files.
IF YOU HAVE ANY QUESTION DO NOT HESITATES TO CONTACT US!